art retreat

COVID-19 guideline

Update — September 5th 2021

We’re aware of the fact that things may be confusing nowadays: many different sources, alarmist approaches… etc. So, we’ll try to clarify any doubt about traveling to Spain.

– First of all, Menorca is a place with a very low cases rate, much lower than Spain in general. Moreover, participants will be “isolated” in the countryside with the teacher and the other attendants, all of whom have proven to be healthy, as well as all the staff. So, is it safe to travel to Menorca and attend one of our workshops? The answer is: yes.

– Vaccination is key. It doesn’t matter which country you travel from, if you’ve been fully vaccinated at least 14 days before arrival you’ll have no problem in entering Spain. Just make sure you have a valid vaccination document. Also, you’ll have to fill a form in order to get an access QR code. You’ll be asked for both things at the airport.

You can check all the necessary information and fill the form at this link: https://www.spth.gob.es Please read carefully all the information provided at that site so you can be sure about any requirement regarding your specific country.

Menorca Pulsar is aware of the complicated situation we all go through due to this pandemic. We trust that by the time we resume our activities in Fall 2021 the situation will be stabilized and we can develop our workshops with relative normality.

However, our intention is to make this situation as easy as possible within our possibilities. Therefore, we have made the following decisions regarding this situation:

  • 100% refund in the event that a cancellation is due to COVID-19. The reasons considered in this case are: quarantines, lockdowns, or border closures, cancellation of flights or closure of airspace, infection of the participant or a close relative. All these reasons must be sufficiently proven in order to have access to a 100% refund.
  • Safety guarantee. From our side, we guarantee that all necessary measures and all recommendations will be taken in order to make our workshops a safe experience, being totally strict in terms of safety and hygiene measures.
  • Additional measures. If necessary, additional mandatory measures may be established, such as the use of masks, hydroalcoholic gel … etc.
  • Tests. If it is recommended for everyone’s safety, a PCR test may be requested upon arrival, made with a maximum of 72 hours in advance. Another type of test could also be carried out upon arrival, by a medical team hired by Menorca Pulsar and at no additional cost.
  • Flexibility of program and activities. All activities will be subject to being adapted to optimal safety conditions for everyone.

Important

  • The only interpretation accepted for restrictions and recommendations will be the one by World Health Organization.
  • Please do not try to benefit from our return policy by claiming cancellation reasons based on personal interpretations of the general recommendations.
  • As long as the workshop is still scheduled, the following cases are not considered “due to COVID”: uncertainties, personal preferences, fear of flying, fear of contracting the disease, being a population at risk, financial problems caused by the pandemic, unfavorable personal situations, etc.
  • We only take care of 100% of the refund in case you can certify that you are in quarantine, you are infected or you cannot fly to Spain in October. The reasons for cancellation must affect the period in which the workshops are held to be considered valid.
  • Please keep in mind that we are a small company that pays all expenses of participants in advance (hotel, meals, fees, etc.), and we can’t afford any exceptions regarding refunds.

Menorca Pulsar’s cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided

If you have any doubts or questions that we have not resolved, do not hesitate to contact us.

Take care and stay safe,


Carles & Jorge.